Final Fantasy was very much hyped through out the years. People we're excited and many eager to sign up to the beta that started months back before the release date( a year if my memory serves right) And yet the game was unfinished, buggy and horrible looking. I was one of the few very eager people. I managed to get into the Beta the graphics were really putting me off playing. Not to mention the U.I was hard to navigate, not knowing what to click with everything clustered and hidden well. You'd expect something nice after looking at the picture above or the trailer.And CEO of Square Enix, Yoichi Wada posted a message to Final Fantasy XIV purchasers apologising for the state that the game was in. He also added that the team who were in charge of the MMO have been restructured and the free trial period has also extended even further.
On the Official Final Fantasy XIV site, Yoichi Wada had this to say;
"while more than two months have passed since the official launch of FINAL FANTASY XIV service, we deeply regret that the game has yet to achieve the level of enjoyability that FINAL FANTASY fans have come to expect from the franchise, and for this we offer our sincerest of apologies."
He outlined a few changes such as changes to the staff that were working on the MMO, which includes a new Director and Producer, Naoki Yoshida who has been mostly working on Dragon Quest Battle Road games.

Wada adds “we realize time is of the essence and are fully determined to provide our customers with quality service. It is because of this that we ask our customers to be patient until we are able to confidently present them with a concrete plan outlining FINAL FANTASY XIV’s new direction. The free trial period will be extended until that time.”
Square Enix are usually good at delivering top quality games. At the end of the day the reason for the failure of the game is down to the team. Hopefully Naoki Yoshida pulls this game into the right direction. We'll be watching carefully as to what improvements they make.
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